For decades, Truck Assist has been helping the Aussie workforce stay in business and roam the roads through specialist roadside assistance.
More recently this includes tonnes of tradies, who rely on the specialist truck insurance and roadside provider to protect their truck, equipment & machinery, and keep on earnin’.
Specialised support
Truck Assist – and parent company NTI – have been ingrained in the Australian trucking landscape for about 50 years.
NTI National Development Manager Craig Carmody said Truck Assist plays a massive role in bridging the gap between truck drivers and manufacturers such as Izuzu and Hino.
“Truck Assist really grew and evolved through our relationships with manufacturers,” he added.
“What we did was leverage our existing network of towies and other providers to deliver that service.”
Rigid trucks are the most common kind you’ll find on roads in Australia.
“Of that, nearly 50 per cent aren’t part of the transport industry – they’re mostly tradies,” Craig said.
“Sometimes we say – ‘the builder, the baker the candlestick maker’ – they’re buying trucks.”
Truck Assist is a trusted brand for specialised insurance and 24/7 national roadside truck help*. Gone are the days where tradies can do a band-aid fix or ring up a mate’s mate to come and fix a truck.
“That’s a key thing for us; many people say they can fix trucks, but with new technology these days
it’s very different to how it’s been previously,”
Craig said.
“It’s important to engage with experts who are heavily connected with the dealers.”
From fuel delivery or a flat battery, all the way up to hydraulic repairs and accident coordination, Truck Assist has the experts available 24/7 everyday across the nation who can help tradies in a bind.
Tried and true
Truck Assist’s relationship with tradies goes beyond its specialist insurance and roadside services.
Craig himself is a former diesel fitter by trade and said many employees at NTI have been tradies at some point in their lives.
This has led to Truck Assist supporting a number of tradie associations and initiatives, most notably the Heavy Vehicle Industry Australia (HVIA) Apprentice of the Year Award.
Craig said Truck Assist has been a proud supporter of the award for more than 15 years.
“There’s really good synergy between us as an insurance provider and trade services,” he said.
“We identified early that we’re a major stakeholder here … if there’s a shortage of tradespeople, that drives up costs and timeliness of repairs.
“We felt it was really important for us to get on board and support these kinds of initiatives.”