The technology tradies choose for their business, particularly job management software, can make a massive difference.
“Small business owners need an intuitive platform that grows with them as their business evolves,” Fergus CEO Mark Bartels said.
“They require software built by a team that understands the trades and the unique pressures they face—like managing cash flow, tracking supplier documentation, monitoring gross margins across multiple jobs, and keeping invoicing and quotes on track.”
In a time of significant shifts within the industry’s technology providers, it’s more important than ever to partner with a company that is local, independent, and built to support you through thick and thin.
“When challenges arise—and they always do amidst the daily juggle—they need a partner who provides responsive, local support they can count on,” Mark added.
Top tips
Tradies looking for the right job management software should consider the following five critical factors:
- Local Support That’s Got Your Back
When issues arise, fast, reliable support is essential. Choose software that’s made and supported locally, so you’re not stuck waiting on help from halfway around the world. A local team understands your needs and can solve problems quickly. - Ease of Use
Software should simplify your work, not add to it. Opt for a system that is intuitive and easy for the whole team to learn. Complicated software wastes time and money—time that could be better spent on the job. - Scalability for Growth
Your business may start small, but it’s likely to grow. Choose software that grows with you, whether you’re managing a larger team, more jobs, or heavier workloads. A scalable system ensures you won’t need to overhaul everything when your business expands. - Real-Time Business Visibility
A good job management system provides real-time updates on job progress, cash flow, and team schedules—all from your phone. Stay on top of every job and make informed decisions quickly. - Reliability in Uncertain Times
With recent changes in the industry, selecting a stable, independent job management system with a proven track record of reliability is crucial. Make sure your software partner won’t leave you stranded when you need them most.
“The way software supports the trades is evolving quickly, with AI-powered tools and mobile apps speeding up scheduling, payments, and customer communication,” Mark added.
“But if you’re not careful, the software can become overly complex and expensive.
“The best job management systems are built by tradies, for tradies—designed by those who know firsthand the frustration of overwhelming admin, unprofitable jobs, and the constant balancing act between working in the business and on the business.”
With the right tools and a supportive partner, tradies can gear up for any industry challenges, reduce stress, and boost profitability.